Terms of Service
Last updated [DATE] · Effective [DATE]
1. Who these terms are between
Apprvd.app (“Apprvd.app”, “we”) is operated by [LEGAL ENTITY NAME], registered in [COUNTRY] under company number [NUMBER], at [REGISTERED ADDRESS]. These terms govern your use of the Apprvd.app service. By creating an account, connecting a Google account, or paying a subscription, you accept them. If you accept on behalf of an organisation, you confirm you are authorised to bind it, and “you” means that organisation.
2. What Apprvd.app does
Apprvd.app is a dashboard over analytics data you already own. It connects to your own Google account and reads your Firebase project’s Google Analytics, Remote Config, Firestore and Cloud Messaging in order to show dashboards, run A/B tests, evaluate funnels and send push notifications to your users. Optionally, our tracker SDK sends first-party events from your app directly to Apprvd.app.
Apprvd.app is not the source of your analytics data. Except for events sent by our tracker SDK, we do not store your metrics — we query yours, live, each time. If you disconnect your Google account, change your Firebase configuration, or Google changes or interrupts its services, the corresponding features stop working.
3. Your account
- Access is granted per email address. You are responsible for who you add to your workspace and for everything done under those accounts.
- Keep your credentials secure and tell us promptly at [SECURITY EMAIL] if you believe an account is compromised.
- You must be at least 18 and use Apprvd.app for business purposes. Apprvd.app is not a consumer product.
4. Your Google connection
To use Apprvd.app you grant it access to your Google account through OAuth. We store the resulting refresh token encrypted (AES-256-GCM) and use it only to perform the actions the product describes, on your instruction. You warrant that you own or are authorised to grant access to the Google and Firebase projects you connect. You may revoke that access at any time from your Google account settings or by removing the connection in Apprvd.app.
Google’s own limits apply. Apprvd.app reads your Google Analytics property through Google’s Analytics Data API, whose free request quota belongs to your property. We keep and refresh answers hourly to stay well inside it, but do not control Google’s quotas or availability.
5. Your data
As between you and Apprvd.app, you own all data you connect, upload or send to Apprvd.app, including analytics events, user identifiers and device tokens (“Customer Data”). You grant us only the licence needed to operate the service for you.
Where Customer Data contains personal data, you are the controller and Apprvd.app is the processor. We process it only on your documented instructions, as set out in our Privacy Policy and any Data Processing Agreement we sign with you. You are responsible for having a lawful basis for that processing, for providing notice to your end users, and for obtaining any consent required.
6. Push notifications
Apprvd.app can send push notifications to your end users, on your instruction, through your own Firebase project. You are solely responsible for their content, targeting and timing, and for complying with all applicable law — including marketing, consent and electronic-communications rules — and with the app-store and Google policies that apply to your app.
You must not use Apprvd.app to send unlawful, deceptive, harassing or unsolicited messages. We may suspend sending if we reasonably believe it is being used this way.
7. Acceptable use
- Do not use Apprvd.app to break the law or infringe anyone’s rights.
- Do not attempt to access another customer’s workspace or data, probe or disrupt the service, or circumvent its access controls.
- Do not resell, sublicense or offer Apprvd.app as a service to third parties without our written agreement.
- Do not connect Google projects you are not authorised to access, or upload data you have no right to process.
8. Subscription, trial and payment
- Paid plans are billed in advance, monthly or yearly, through Stripe. We do not see or store your card details.
- Where a free trial is offered, it runs for the stated period and needs no card. At the end of the trial, access to dashboards stops until a subscription starts. Your configuration and history are kept, not deleted.
- Subscriptions renew automatically until cancelled. You can cancel at any time from the billing portal; cancellation takes effect at the end of the paid period.
- Fees are exclusive of VAT and other taxes, which are added where applicable. Fees are non-refundable except where required by law.
- If a payment fails we may retry it and, after a reasonable period, suspend access. We will not delete your data solely because a payment failed.
- We may change prices with at least [30] days’ notice by email, effective at your next renewal.
9. Availability and support
We aim to keep Apprvd.app available but do not commit to an uptime level unless we have signed a separate agreement saying so. We may perform maintenance, and may change or discontinue features, giving reasonable notice of material adverse changes. Support is provided by email at [SUPPORT EMAIL] on a commercially reasonable basis.
10. Third-party services
Apprvd.app depends on services we do not control — Google Cloud and Firebase, Stripe, Supabase and Vercel among them. Their availability, changes, quotas, pricing and terms are outside our control, and we are not liable for their acts or omissions. Your use of your own Google and Firebase projects remains governed by your agreements with Google.
11. Accuracy of metrics
Figures shown in Apprvd.app are derived from data supplied by your own systems and by Google, and may be delayed, sampled, cached, incomplete or affected by your app’s instrumentation. They are provided for operational insight, not as a system of record. Do not rely on them alone for financial, legal or regulatory reporting.
12. Confidentiality
Each party will keep the other’s non-public information confidential and use it only for the purposes of these terms, except where disclosure is required by law. This does not apply to information that is or becomes public through no fault of the receiving party.
13. Intellectual property
Apprvd.app, its software, design and documentation remain our property. These terms grant you a non-exclusive, non-transferable right to use the service during your subscription, and nothing more. Feedback you give us may be used freely and without obligation.
14. Warranties and disclaimer
Each party warrants it has the authority to enter into these terms. Other than as expressly stated, and to the maximum extent permitted by law, Apprvd.app is provided “as is” and we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
15. Limitation of liability
Subject to the paragraph above, neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill, or loss or corruption of data arising from third-party services. Our total liability under these terms in any 12-month period is limited to the fees you paid us in the [12] months before the event giving rise to the claim.
16. Indemnity
You will indemnify us against claims, losses and reasonable costs arising from your Customer Data, from notifications sent through Apprvd.app on your instruction, from your use of the service in breach of these terms, or from your infringement of a third party’s rights.
17. Term, suspension and termination
- These terms run for as long as you hold an account. Either party may terminate for material breach not cured within [30] days of written notice.
- We may suspend access immediately where required by law, or where use poses a security risk to the service or to others.
- On termination your right to use Apprvd.app ends. You may export your configuration before termination, and we will delete or return Customer Data in line with the Privacy Policy.
18. Changes to these terms
We may update these terms. For material changes we will give at least [30] days’ notice by email or in the product. Continuing to use Apprvd.app after the change takes effect means you accept the updated terms; if you do not, you may cancel before then.
19. General
These terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction. If a provision is held unenforceable, the rest stands. You may not assign these terms without our consent; we may assign them to a successor of our business. These terms, with the Privacy Policy and any DPA or order form, are the entire agreement between us.
20. Contact
[LEGAL ENTITY NAME] · [REGISTERED ADDRESS] · [CONTACT EMAIL]